Lumora AcademyPro

What problems does AcademyPro solve?

• Enquiries from ads, the website, calls and WhatsApp are scattered and some are never followed up. Leads from Meta and Google lead ads, website forms, the API, calls and WhatsApp land in one pipeline, are assigned by rules, scored, and escalated when nobody acts.
• Timetables clash across rooms, teachers and holidays, and changes are hard to communicate. Sessions are checked against rooms, faculty clearance, holidays and blocked rooms; the system can suggest slots or generate a whole timetable, and keeps snapshots of what changed.
• Fee collection, receipts, GST invoices, cheques and refunds live in separate tools and spreadsheets. Invoices, online payments, UPI autopay, cheques, refunds with approval, daily cash closing, GST e-invoice data and a Tally export all sit in the Finance section.
• Students drop out before anyone notices. A daily dropout-risk score from attendance, overdue fees, failed assessments and inactivity feeds an at-risk report and intervention rules that open support cases.
• Parents keep calling the office for attendance, results and fee status. Guardians get their own portal to see their linked students, pay fees and raise allowed requests, and are alerted about absences, results and fees.
• Indian privacy rules (consent for minors, breach reporting, data requests) are handled on paper or not at all. Built-in parental consent, personal data export and erasure, retention rules, and a breach register that tracks the 72-hour report deadline to the Data Protection Board.

Who uses AcademyPro, and for what?

• Multi-centre coaching institute (Test preparation): Head office runs CRM, timetables and fees for several centres, compares them in the operations report, and lets each centre bank into its own Razorpay account.
• Skill and vocational academy with placements (Vocational training): Track students from enquiry to job, with attendance minimums, certificates, placement opportunities, interviews and alumni stories.
• Hybrid professional course provider (Professional education): Run live, online and hybrid batches with Zoom attendance, protected video lessons, SCORM content and proctored online exams.
• Academy with residential and transport services (Residential coaching): Manage hostel rooms, transport routes and library alongside courses and fees, with guardians kept informed through their own portal.

Workflow: From ad click to first class

Role: Counsellor and admissions officer

1. A Meta lead-ad enquiry arrives, is matched against existing people, scored and assigned by routing rules.
2. The counsellor calls from the lead page; the call and its recording land on the timeline.
3. The counsellor sends a fee quote and books a counselling appointment.
4. The applicant applies online, uploads documents, pays the application fee and completes e-KYC.
5. Admissions approves, and the offer letter is e-signed.
6. The student is placed in a batch and sees the timetable and getting-started checklist in the portal.

Workflow: Running a batch

Role: Academic coordinator and faculty

1. The coordinator generates a multi-week timetable that passes room, faculty and holiday checks.
2. Students check in with a rotating code or a biometric reader; online sessions record attendance from Zoom.
3. The teacher builds an exam from the question bank, including AI drafts they pick.
4. Students take a proctored exam; written work is checked for copying.
5. The teacher grades with AI suggestions beside the rubric and releases results.
6. Guardians are alerted about absences and results.

Workflow: Collecting fees and closing the books

Role: Accountant

1. Fee plans create instalment invoices with GST.
2. Students pay online or by UPI autopay; cheques and cash are recorded at the counter.
3. Each centre closes the day's cash for review.
4. Gateway settlements are reconciled and the period is exported to Tally.
5. Fee ageing and profit and loss show outstanding dues and margins by centre.

Workflow: Catching a student before they drop out

Role: Student relations

1. The daily risk score flags a student with falling attendance and overdue fees.
2. An intervention rule opens a support case and assigns it.
3. The case owner agrees an action plan and logs follow-ups.
4. The student books office hours with the teacher from the portal.

What does AcademyPro connect to?

Built-in connections

• Razorpay: Payment links, webhooks, refunds, UPI autopay and e-mandates, and settlement fetching; per-centre merchant accounts.
• Cashfree: Alternative online payment gateway.
• Stripe: Alternative online payment gateway for international payments.
• WhatsApp Business (Meta Cloud API): Two-way WhatsApp messaging, templates and inbound leads.
• WhatsApp providers: Twilio, Gupshup, Infobip, 360dialog, WATI, AiSensy, Interakt, Brevo: Use an existing WhatsApp Business Solution Provider instead of Meta directly.
• MSG91 (DLT SMS): SMS with DLT template IDs and delivery reports.
• Email (SMTP, Postmark, Resend, Amazon SES): Transactional and campaign email through Laravel's mail drivers.
• Exotel and Twilio Voice: Click-to-call, IVR menus, call recordings and missed-call callbacks.
• Zoom: Meetings created for online sessions; join data marks attendance and recordings are linked.
• Mux and VdoCipher: Protected video hosting and playback for lessons.
• Digio: Aadhaar/DigiLocker e-KYC and Aadhaar e-sign of offer letters.
• Google Calendar and Microsoft Outlook: Two-way staff calendar sync.
• Google and Microsoft sign-in (SSO): Staff sign in with Google or Microsoft accounts, optionally limited to allowed email domains.
• Anthropic and OpenAI: Optional AI features. Anthropic Claude or OpenAI, with the academy's own API key (bring your own key). Default models: Claude Opus 5.5 (claude-opus-5-5) and OpenAI GPT-5 (gpt-5). Any current Claude model can be set instead, for example Claude Fable 5.1, Claude Opus 5, Claude Sonnet 5.5 or Claude Haiku 5.5; on OpenAI any chat model that supports JSON-schema replies.
• LTI 1.3 tools: Launch external learning tools from lessons.
• Web push and Firebase Cloud Messaging: Browser push for the portal; FCM settings for mobile apps.
• Cloudflare Turnstile: Human check on website forms.
• ClamAV: Optional malware scanning of every uploaded file.
• Google Analytics 4, Google Tag Manager, Meta Pixel: Analytics tags on the public website.
• Sentry: Error monitoring.

API

• Biometric and RFID attendance readers: Readers post punches to an attendance API; repeated punches are ignored.
• REST API (v1) with tokens: Token-authenticated API used by the native student, guardian and faculty apps, plus a lead intake API.

Webhooks

• Meta and Google lead ads: Leads from Facebook/Instagram and Google lead forms flow straight into the pipeline.
• Outbound webhooks: Signed (HMAC-SHA256) event webhooks to other systems, with retries and redelivery.

Import and export

• SCORM: Upload and play SCORM packages with progress saved.
• Tally: Export finance data for Tally.
• GST e-invoice (IRP): Produce e-invoice JSON (schema 1.1) to upload through a GSP or offline tool, then record the IRN and signed QR.
• CSV / Excel / PDF exports and CSV imports: Report exports in CSV, Excel and PDF; CSV imports for leads, students, staff and opening balances.
• Calendar feed (iCal): Students and staff subscribe to their timetable in any calendar app.

Security, deployment and languages

• Two-factor authentication: Authenticator-app two-factor sign-in.
• Passkeys: Sign in with passkeys.
• Single sign-on: Google and Microsoft sign-in, optionally limited to allowed email domains.
• Password policy: Minimum 12 characters in production.
• Account lockout: Account locked after repeated wrong passwords (default 10 attempts, 30 minutes; configurable).
• Roles and permissions: 82 permissions, 21 default roles, custom roles, and per-centre staff assignments; every route authorizes on the server.
• Tamper-evident audit log: Each audit entry is hash-linked to the one before and the chain is verified daily.
• Field encryption: Staff bank account numbers, calendar and KYC tokens, provider settings, webhook secrets and push tokens are encrypted in the database.
• Upload malware scanning: Optional ClamAV scan of every upload; uploads are refused if the scanner is down unless configured otherwise.
• Privacy requests: Personal data export, erasure that keeps anonymous reporting facts, retention rules and parental consent for minors.
• Breach register: Records personal data breaches and tracks the 72-hour report deadline to the Data Protection Board, with reminders.
• Backups: Daily compressed database backups (SQLite, MySQL/MariaDB, PostgreSQL) with a weekly completeness and optional restore check.
• Data ownership: Single-organization, self-hosted install: the academy's data stays in its own database. Centres are locations inside one academy, not separate tenants.
• Dependency audit: CI runs composer audit and npm audit on every build.
• Interface language per person: Each person sees screens, messages and validation errors in their chosen language; generated PDFs and stored records stay in English.

Technology stack: Laravel 13 (PHP) with Inertia 3 and React 19, Tailwind CSS 4

Deployment requirements:

• PHP 8.3 or newer (CI tests on PHP 8.5)
• Node.js 22 to build front-end assets
• A SQL database: SQLite, MySQL/MariaDB or PostgreSQL
• A queue worker (php artisan queue:work) and the scheduler (php artisan schedule:work or cron)
• HTTPS for web push and the installable portal
• Optional: ClamAV daemon for upload scanning; a scratch database for restore checks
• A generic Linux web server with PHP and a database; the owner states this is easily available for about $50 a month (owner statement, 2026-10-28)
• For Claude Haiku 5.5, set ANTHROPIC_FALLBACKS=false, because that model has no server-side fallback

Languages: English, Hindi, Arabic, Gujarati (partial: navigation and core labels) (right-to-left layouts supported)

Pricing and licensing

Lumora AcademyPro is a one-time purchase, with the price available on request for the base or the extended license. There are no per-user fees.

• Base license: the product as it is today, on one agreed hosting environment (Lumora-managed or your own). Updates can be added later by paying the difference in license fees.
• Extended license: everything in the base license, plus 5 years of product updates from your go-live date, renewable with Lumora afterwards.
• Data migration and customization: reviewed and quoted per project.

AI running cost: the 5 AI features come with the product and run on an Anthropic Claude or OpenAI API key you connect, so you pay only the provider's usage charges. There is no per-user AI plan.