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Customer relationship management

Lumora BizPush

Keep every customer, lead and deal on one record.

6 AI features

Lumora BizPush keeps contacts, organizations, leads, deal pipelines and communication history in one workspace for sales and customer-facing teams. Reps capture and qualify leads, move deals through stages, and get reminders and trigger-based actions so follow-ups do not slip. It is a one-time product purchase, not a per-user subscription.

Why teams choose it

  • There is no monthly per-user fee that grows with the team.
  • Reps stop copying details between an inbox, a spreadsheet and the CRM.
  • Reps spend less time writing routine messages and deciding what to do next.

Capabilities

What Lumora BizPush can do

01

Customer management

Records for contacts and organizations, with each customer's profile, history and interaction timeline. Includes: Contacts, Organizations, Customer profiles, Customer history, Interaction timeline, Customer segmentation, Tags, Custom fields.

02

Lead management

Capturing, qualifying, scoring, assigning and converting leads, with the source and stage of each one. Includes: Lead capture, Lead qualification, Lead scoring, Lead assignment, Lead conversion, Lead sources, Lead lifecycle.

03

Sales pipeline

Pipelines, deal stages and opportunities, with close probability, forecasts and won/lost analysis. Includes: Multiple pipelines, Deal stages, Opportunity management, Probability, Forecasting, Sales activities, Won/lost analysis.

04

Communication and outreach

Email synchronization, SMS and team notifications, message templates and automated outreach sequences. Includes: Email synchronization, SMS notifications, Team notifications, Communication history, Dynamic templates, Automated cadence.

05

Workflow automation

Rules that act on records automatically: triggers, reminders, assignment and alerts. Includes: Trigger-based actions, Follow-up reminders, Dynamic assignment rules, Cross-module automations, Event alerts.

06

Revenue analytics

Dashboards and reports on sales performance, forecasts, conversion and customer retention. Includes: Sales performance dashboard, Predictive revenue forecasting, Conversion rate analysis, Pipeline speed, Customer retention analytics.

6 AI features

AI that drafts, people who decide

Optional helpers that draft, summarise and suggest inside Lumora BizPush. They run on your own Anthropic Claude or OpenAI API key, and a person reviews the result before anything changes.

AI lead scoring

Scores leads using their engagement, website activity and the history of past closed deals.

AI-drafted follow-ups

Drafts personalized follow-up messages based on call transcripts.

Customer sentiment analysis

Reads the tone of customer emails, chat messages and support tickets.

Opportunity recommendations

Points out possible upsell and cross-sell opportunities.

Sales summaries

Writes short summaries of deal progress and pipeline risks.

Next-step suggestions

Suggests the next step a rep could take on a deal.

What problems does BizPush solve?

  • Per-seat CRM subscriptions cost more every month as the sales team grows. Lumora BizPush is bought once as a product purchase rather than rented per user.
  • Contacts, deals and email history sit in separate tools, so reps copy details between them. Contacts, organizations, pipelines and synchronized email history live in one workspace, with an interaction timeline on each customer.
  • Follow-ups slip because reminders live in people's heads or inboxes. Follow-up reminders, assignment rules and trigger-based actions keep the next step on the record.
  • Sales data is disconnected from invoicing, delivery and the people doing the work. Lumora BizPush can be linked to Lumora Clarity, Lumora PeoplePro and Lumora GrowTeam so closed deals carry through to invoicing, staffing and onboarding.

Who uses BizPush, and for what?

  • Complex B2B sales (B2B): Coordinate deals with several stakeholders over months, with the full timeline on one record.
  • Inbound lead handling (Software): Score and route inbound leads as they arrive and start the first outreach with an automated cadence.
  • Customer success and renewals: Track account health and usage indicators so renewal conversations start on time.

What does BizPush connect to?

Built-in connections

  • Gmail: Connects with Gmail.
  • Outlook 365: Connects with Outlook 365.
  • Slack: Connects with Slack.
  • Stripe: Connects with Stripe.
  • DocuSign: Connects with DocuSign.
  • Zoom: Connects with Zoom.

Other Lumora products

  • Lumora PeoplePro: Connects rep quotas, commissions and performance reviews with Lumora PeoplePro.
  • Lumora Clarity: Passes closed deals to invoicing, the ledger and project staffing in Lumora Clarity.
  • Lumora GrowTeam: Starts customer onboarding training in Lumora GrowTeam when a contract is signed.

Pricing and licensing

Lumora BizPush is a one-time purchase, with the price available on request for the base or the extended license. There are no per-user fees.

  • Base license: the product as it is today, on one agreed hosting environment (Lumora-managed or your own). Updates can be added later by paying the difference in license fees.
  • Extended license: everything in the base license, plus 5 years of product updates from your go-live date, renewable with Lumora afterwards.
  • Data migration and customization: reviewed and quoted per project.

AI running cost: the 6 AI features come with the product and run on an Anthropic Claude or OpenAI API key you connect, so you pay only the provider's usage charges. There is no per-user AI plan.

Why it's different

What makes Lumora BizPush different

A one-time purchase, not a per-seat subscription

Lumora BizPush is bought once. The base license covers the product as it is today; the extended license adds 5 years of product updates from the go-live date.

Contacts, pipelines and communication history in one place

Customer records, leads, deals, email history, templates and automations share one workspace instead of separate tools.

AI that drafts follow-ups and suggests next steps

AI features score leads, draft follow-up messages from call transcripts, read customer sentiment and suggest the next step on a deal.

FAQ

Questions about Lumora BizPush

Lumora BizPush runs on one agreed hosting environment: Lumora-managed with hosting included, or your own hosting using application files provided by Lumora. Your customer data remains yours.

More from Lumora

Pairs well with Lumora BizPush

Each Lumora product is a separate purchase that works on its own. Linking two products is scoped as an integration request.

Customer relationship management

See Lumora BizPush with your own workflows

Tell us how your team works today. We'll walk you through the product on your own examples and explain the license, hosting and migration options.