Lumora SmartEvents
Plan, book and sell events in one place.
Lumora SmartEvents combines a marketplace, where organizers find, book, rent or buy venues, equipment and services, with the tools to plan and run the event itself. Vendors get a storefront, a booking calendar and order fulfillment; organizers get guest lists, vendor contracts, budgets, tickets and a run of show. Payments, deposits, refunds and invoices are handled in the same application.
Why teams choose it
- Ticket and booking revenue is not shared with a software vendor through a monthly subscription.
- Organizers stop retyping bookings from vendor emails into a planning spreadsheet.
- You decide where attendee and vendor data is kept.
Capabilities
What Lumora SmartEvents can do
Vendor marketplace and discovery
Vendor directory, equipment and product catalog, service listings, packages, search and reviews. Includes: Vendor directory, Equipment and product catalog, Service listings, Curated event packages, Search and filters, Vendor reviews.
Booking and availability
Availability calendars, booking requests, instant booking, deposits and cancellation policies. Includes: Availability calendars, Direct booking requests, Instant booking for approved organizers, Deposit approvals, Automated cancellation policies.
Equipment rental
Rental categories for AV, staging and seating, decorations, vehicles, power and tents. Includes: AV, sound and lighting equipment, Stage and seating furniture, Decorations and floral, Production vehicles and shuttles, Temporary power and tents.
Event commerce and ticketing
Merchandise, rental schedules, tickets and QR passes, sponsorship packages and memberships. Includes: Merchandise purchase, Equipment rental schedules, Ticket booking and QR passes, Sponsorship and exhibitor packages, Subscription memberships.
Event management
Event plans, guest lists and RSVPs, vendor contracts, staff checklists, budgets and the run of show. Includes: Event plan builder, Guest list and RSVP tracking, Vendor contract management, Staff task checklist, Event budget tracking, Run of show.
Vendor portal and operations
Vendor storefronts, service catalogues, pricing rules, calendar sync, order fulfillment and reviews. Includes: Vendor brand storefront, Digital service catalogues, Tiered pricing rules, Booking calendar sync, Order fulfillment, Client review management.
Payments and invoicing
Online card and bank payments, security deposits and holds, refunds and tax invoices. Includes: Online card and bank payments, Security deposits and holds, Automated refunds, Tax invoices.
AI that drafts, people who decide
Optional helpers that draft, summarise and suggest inside Lumora SmartEvents. They run on your own Anthropic Claude or OpenAI API key, and a person reviews the result before anything changes.
Event recommendations
Suggests venues, decor themes and entertainment packages that suit the event type and budget.
Budget estimation
Estimates per-head costs for catering, AV and venue hire.
Vendor matching
Matches event requirements with well-rated local vendors who are free on the date.
Event planning assistant
Drafts run-of-show agendas, staffing checklists and guest communication scripts.
Package suggestions
Suggests bundles of equipment and services that vendors can offer as discounted packages.
What problems does SmartEvents solve?
- Ticketing platforms charge monthly fees and take a percentage of every ticket. Lumora SmartEvents is a one-time product purchase, and payments go to your own Stripe or merchant account.
- Booking venues, equipment and services means contacting vendors one by one. Organizers search one marketplace, check availability calendars and send booking requests from the same place.
- Event plans live in spreadsheets separate from the bookings. Guest lists, vendor contracts, staff checklists, budgets and the run of show sit alongside the bookings.
- Attendee data stays inside a ticketing vendor's network. Lumora SmartEvents runs on one agreed hosting environment, managed by Lumora or on your own hosting.
Who uses SmartEvents, and for what?
- Corporate conferences and summits (Corporate events): Handle attendee badges, breakout room AV rentals and keynote sessions.
- Weddings and celebrations (Weddings): Book venues, florists, lighting and catering on one timeline.
- Festivals and public expos (Festivals and expos): Coordinate vendor stalls, ticket scanning and temporary power.
What does SmartEvents connect to?
Built-in connections
- Stripe: Connects with Stripe.
- Apple Pay: Connects with Apple Pay.
- Google Wallet: Connects with Google Wallet.
- Zoom Webinars: Connects with Zoom Webinars.
- Mailchimp: Connects with Mailchimp.
- WhatsApp: Connects with WhatsApp.
Other Lumora products
- Lumora BizPush: Turns event attendees into leads and keeps sponsor relationships in Lumora BizPush.
- Lumora Clarity: Handles vendor payment schedules, deposits and asset depreciation in Lumora Clarity.
- Lumora LingoMaster: Translates schedules and signage for attendees.
Security, deployment and languages
- Payments: Payments go to your own Stripe or merchant account.
Pricing and licensing
Lumora SmartEvents is a one-time purchase, with the price available on request for the base or the extended license. There are no per-user fees.
- Base license: the product as it is today, on one agreed hosting environment (Lumora-managed or your own). Updates can be added later by paying the difference in license fees.
- Extended license: everything in the base license, plus 5 years of product updates from your go-live date, renewable with Lumora afterwards.
- Data migration and customization: reviewed and quoted per project.
AI running cost: the 5 AI features come with the product and run on an Anthropic Claude or OpenAI API key you connect, so you pay only the provider's usage charges. There is no per-user AI plan.
Why it's different
What makes Lumora SmartEvents different
Bought once, with payments to your own account
Lumora SmartEvents is a one-time product purchase. The base license covers the product as it is today; the extended license adds 5 years of product updates from the go-live date. Payments run through your own Stripe or merchant account.
Marketplace and event management in one application
Vendor listings, bookings, equipment rental, ticketing, event planning and payments share one set of records for organizers and vendors.
Runs on one agreed hosting environment
Each purchase is deployed on one environment: Lumora-managed with hosting included, or your own hosting with application files provided by Lumora.
FAQ
Questions about Lumora SmartEvents
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Event marketplace and management
See Lumora SmartEvents with your own workflows
Tell us how your team works today. We'll walk you through the product on your own examples and explain the license, hosting and migration options.